Benefits of CU Survey

Here are just a few ways you can benefit by using CU Survey's hosted survey software.

Cost Savings

Performing online surveys can dramatically reduce your marketing costs. Compared to traditional print and phone survey methods, you will save on:

• Postage
• Printing
• Labor
• Analysis/Reporting Software
• Call Center Staff

CU Survey can easily save you thousands of dollars per year.

Survey Response Rate

Whether you perform a survey online, through mail or over the telephone, there are many factors that can affect the response rate; target population, your relationship with the respondents, length of the survey, incentives, etc.

A benefit of peforming an online survey is that you can easily provide reminders to respondents to complete the survey. For example, you can make the link to your survey available on your website for any period of time, you can send pre-survey emails and you can send multiple reminder emails after the survey has been launched. Of course you can deliver multiple reminders by mail or phone for the other modes of surveys, but the cost will make it more challenging.

Another factor that can improve the online survey response rate is the "ease-of-use." Your target respondents may feel more comfortable completing an online survey for many reasons including:

• Can be performed faster than a print or telephone survey
• Anonymity
• Does not require mailing back to sender
• Does not require speaking to a surveyor
• Allows the user to complete the survey at their convenience

No Hardware or Software Installation

Tha'ts correct! CU Survey is a hosted web-based solution that does not require any type of installation. This will allow you to perform online surveys without the worries of hardware or software maintenance. CU Survey has a dedicated IT Staff that is constantly monitoring the system and making sure any issues are resolved quickly.

Help the Environment

Just think about the amount of paper used when a print survey is performed. Using CU Survey means that you can literally survey and receive responses from thousands of people without using a singe piece of paper, Not only will you be helping the environment, you will be saving money too!

Real-Time Response Reports

CU Survey allows you to view responses as soon as they are submitted. No longer will you be required to pay an employee to physically collect and tabulate the results. CU Survey's real-time reporting helps cut down on human errors, provides an early indication of how the results will end up and allows you to export the results to a CSV file.